Last Updated: 25 August 2025

Motion Transport (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website motiontransport.ca, our services, and when you communicate with us.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, phone number, email address, home or business address.

Service Details: Move location, moving dates, type of services requested (e.g., packing, storage, local/long-distance moving).

Payment Information: Credit card or billing information (processed securely through third-party payment providers; we do not store your full payment details).

Website Usage Data: IP address, browser type, device type, pages visited, time spent on our site, and cookies.

2. How We Use Your Information

We use your information to:

Provide and manage moving and related services.

Communicate with you about quotes, bookings, and service updates.

Process payments and invoices.

Improve our website, services, and customer experience.

Comply with legal obligations and resolve disputes.

Send promotional offers or updates (only if you have opted in).

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only with:

Service Providers & Partners: Third-party companies that assist with payment processing, storage, IT, or logistics.

Legal Compliance: When required by law, regulation, or legal process.

Business Transfers: In case of a merger, acquisition, or sale of assets.

All partners and vendors are required to maintain confidentiality and protect your information.

4. Data Retention

We keep your personal data only as long as necessary to:

Fulfill the purposes outlined in this policy.

Comply with legal and tax requirements.

Resolve disputes and enforce agreements.

5. Cookies & Tracking

Our website may use cookies and similar technologies to improve site functionality, analyze traffic, and enhance your user experience. You can manage or disable cookies in your browser settings.

6. Security

We implement industry-standard security measures (SSL encryption, restricted access, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or correct your personal information.

Request deletion of your personal data.

Opt out of marketing communications.

Restrict or object to certain processing activities.

To exercise these rights, contact us at info@motiontransport.ca.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not directed toward children under 16. We do not knowingly collect personal information from minors.

10. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Motion Transport

📍 Montréal, QC, Canada

📧 info@motiontransport.ca

📞 514-661-3106