Last Updated: 25 August 2025

Welcome to Motion Transport. By accessing or using our website motiontransport.ca, booking our services, or interacting with us in any way, you agree to these Terms of Use (“Terms”). Please read them carefully. If you do not agree, you may not use our services.

1. Services Provided

Motion Transport offers moving, packing, storage, and related logistics services. Specific details, pricing, and availability will be provided in your service agreement or quote.

2. Eligibility

To use our services, you must:

Be at least 18 years old.

Provide accurate, current, and complete information.

Have the legal authority to enter into binding contracts.

3. Quotes and Bookings

All quotes provided are based on the information you supply and may be subject to adjustment if circumstances change (e.g., additional items, longer distance, special requests).

Bookings are confirmed only after written or electronic confirmation from Motion Transport.

Deposits (if required) are non-refundable unless otherwise stated in writing.

4. Payment Terms

Payment must be made in accordance with your service agreement.

We accept major credit cards, debit, and other approved methods.

Late or non-payment may result in service suspension or cancellation, and additional fees may apply.

5. Customer Responsibilities

As a customer, you agree to:

Provide accurate details regarding your move, including inventory, locations, and timing.

Ensure safe access to premises (driveways, elevators, parking, etc.).

Properly pack items if you are not using our packing services.

Be present, or appoint a responsible representative, at both pickup and delivery locations.

6. Limitation of Liability

We are not liable for damages caused by pre-existing conditions of items, improper packing by you, or circumstances beyond our control (e.g., weather, road closures).

Our liability for lost or damaged items is limited to the coverage agreed upon in your service contract, subject to applicable laws.

We are not responsible for indirect, incidental, or consequential damages (loss of profit, emotional distress, etc.).

7. Cancellations & Rescheduling

Cancellations must be made at least 7 before the scheduled service date. Late cancellations may incur fees.

Rescheduling is subject to availability and may result in price adjustments.

8. Intellectual Property

All website content, including text, graphics, logos, and images, is owned by Motion Transport and protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written consent.

9. Prohibited Uses

You agree not to:

Use our website or services for unlawful purposes.

Interfere with or disrupt our systems or website.

Provide false, misleading, or fraudulent information.

10. Privacy

Your use of our website and services is also governed by our [Privacy Policy]. Please review it to understand how we handle your personal information.

11. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, if you violate these Terms or engage in harmful or unlawful behavior.

12. Governing Law

These Terms are governed by the laws of the Province of Québec and applicable Canadian federal law. Any disputes shall be resolved exclusively in the courts of Montréal, Québec.

13. Changes to Terms

We may update these Terms at any time. The revised version will be posted on our website with an updated “Last Updated” date. Continued use of our services means you accept the changes.

14. Contact Us

For questions or concerns about these Terms, please contact us at:

Motion Transport

📍 Montréal, QC, Canada

📧 info@motiontransport.ca

📞 514-661-3106